Hiring for BPO Executive / Sr. Executive | Voice Process | Bangalore (Marathahalli)
Immediate Joiners Only | Walk-in Interviews
We are seeking enthusiastic and motivated BPO Freshers to join our dynamic Customer Support team in Marathahalli, Bangalore. This role is ideal for individuals looking to begin their career in the BPO industry, with ample growth opportunities and a supportive work environment. Candidates must currently be based in Bangalore as no relocation is provided.
Role Overview
As a Customer Support Executive, you will handle customer interactions professionally through inbound and outbound calls, ensure accurate information delivery, and provide timely issue resolution. You will collaborate with team members to enhance customer experience and achieve performance targets.
Job Responsibilities
- Handle inbound & outbound customer calls with professionalism
- Provide accurate information regarding products and services
- Resolve customer queries and complaints efficiently
- Record customer interactions in the CRM system
- Follow communication scripts and quality guidelines
- Collaborate with supervisors and team members to improve service delivery
- Meet individual and team performance metrics
Required Skills & Qualifications
- Excellent verbal communication skills in English (mandatory)
- Knowledge of regional languages like Kannada/Hindi is a plus
- Basic understanding of customer service principles
- Computer proficiency and familiarity with MS Office
- Strong problem-solving ability with a customer-first approach
- Ability to work in a fast-paced environment and multitask
- Comfortable working in rotational shifts & rotational week-offs
- Minimum Qualification: 12th pass / 3-year diploma
- Experience: 01 year in BPO (Freshers encouraged to apply)
- Age Limit: Up to 32 years
Job Highlights
- Designation: Executive / Senior Executive
- Salary: 18,000 28,000 (Take Home)
- Shift: Rotational Shifts
- Location: Marathahalli, Bangalore
- Cab Facility: 2-way cab within a 20 km radius
- Walk-in Interview for shortlisted candidates
- Only Immediate Joiners will be considered
For Immediate Response
Please call or share your updated resume with any of the recruiters below:
- Shifa: 63643 27839
- Vinita: 74115 60850
- Mithila: 63643 27842
- Niharika: 96117 93013
