SPOTOFFER | BPO | Customer Support Exective | English + Hindi Fresher Graduates Ct 6364907001

Description

We are seeking enthusiastic and motivated freshers/entry-level candidates for the position of Customer Support Executive in our BPO team. The ideal candidate will be fluent in both English and Hindi and will possess a strong desire to help customers and solve their issues.

Flipkart Process is hiring for the Customer Service Executive.

Post: Customer Service Executive

Process:- Voice Process

Work From Office

Any Graduate can apply

PAID TRAINING

To schedule an interview Ring 9986807212 / Whatsapp updated cv 9620551244

Responsibilities

• Respond to customer inquiries via phone, email, and chat in English and Hindi.
• Provide accurate, valid, and complete information to customers using the right methods/tools.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits.
• Maintain customer records by updating account information.
• Follow communication procedures, guidelines, and policies.
• Take the extra mile to engage customers and ensure their satisfaction.

Skills and Qualifications

• Good communication skills in both English and Hindi, both written and verbal.
• Strong problem-solving skills and the ability to think on your feet.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• A positive attitude and a passion for customer service.
• Strong attention to detail and ability to follow instructions accurately.