Customer Support, Voice Process, International Bpo, ibound calls, outbound calls, Call Center

International Voice Process, Us Voice Process, International Customer Support, Customer Service, Inbound Calling, Outbound Calling, Customer Handling

customer service, Complaint Handling, Basic Computer Knowledge, Customer Support, Customer Retention, Customer Care

AI automation orientation, Cross-functional collaboration, Root-cause analysis, Enterprise B2B SaaS customer support, Complex troubleshooting

ticketing systems , account configuration checks, internal knowledge bases, scoring rubrics, fix-versus-escalation decisions, support task prompts, runbook lookup, customer issue triage

Ms Office, customer-handling, basic computer proficiency, voice communication, typing speed of at least 20 WPM with 80% accuracy, Problem-solving

email etiquette , crm software, Data Analysis, Multilingual Support, Problem Solving, Customer Engagement, Time Management, Product Knowledge, Conflict Resolution, Customer Support, Customer Handling, Voice Process, Chat Support, Voice support

Ms Office, CRM Tools, Google Workspace

data reporting, ERP systems, Microsoft Word

Customer Service, Voice Process, International Bpo, Good Comm Skills, Customer Support Associate