International Customer Support
Hti Manpower Outsoursing Services Private Limited- Posted a day ago
- Over 50 applicants have applied
Job Description
Description
We are looking for an International Customer Support representative to join our team in India. The successful candidate will be responsible for providing exceptional support to our international customers, ensuring their inquiries and issues are resolved efficiently and effectively.
Responsibilities
- Respond to customer inquiries via email, phone, and chat in a timely and professional manner.
- Troubleshoot and resolve customer issues related to our products and services.
- Provide accurate information about products, pricing, and promotions to customers.
- Assist customers with their account management and order processing.
- Collaborate with other departments to improve customer service and satisfaction.
- Maintain detailed records of customer interactions and transactions.
Skills and Qualifications
- 1-4 years of experience in customer support or a related field.
- Excellent verbal and written communication skills in English and additional languages are a plus.
- Strong problem-solving skills and ability to think critically under pressure.
- Proficiency in using customer support software and tools (e.g., Zendesk, Freshdesk).
- Familiarity with CRM systems and practices.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong interpersonal skills and a customer-oriented mindset.
Spotlight
- Office cab/shuttle, Annual leaves, Rewards & recognition, Performance bonus, Health insurance
12th Class (XII), Bachelors of Law (B.L/L.L.B), Bachelor in General Studies (BGS), Bachelor of Arts (B.A), Bachelor of Education (B.Ed), Bachelor of Business Administration (B.B.A), Bachelor of Interdisciplinary Studies, Bachelor of Commerce (B.Com), Bachelor in Hotel Management (B.H.M), Bachelor of Architecture (B.Arch), Bachelor of Music Education (B.M.E.), Bachelor of Social Work (B.S.W), Bachelor of Health Science, Bachelor Of Computer Application (B.C.A), Bachelor of Liberal Arts (BLA/ALB), Bachelor of Music, Bachelor of Science (B.Sc)
More Info
Key Skills
About Company
HTI Manpower provides tech-enabled staffing and outsourcing solutions across India, helping companies fill critical roles and maintain workforce continuity. Important: We do not collect any money from candidates before, during, or after placement.
