International Voice Customer Support
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Job Description
Hiring Alert | International Voice Customer Support | Bangalore (Electronic City)
We are looking for enthusiastic and detail-oriented professionals to join our team as a International Voice Customer Support.
Position Details
- Role: International Voice Customer Support
- Employment Type: Permanent
- Experience: 0 to 4 Years
- Location: Bangalore (Electronic City)
- Work Mode: 100% Work From Office
- Transportation: Two-way transportation will be provided.
- Notice Period: Immediate Joiners to 15 Days Preferred
- Designation: Associate Customer Support / Senior Associate Customer Support
- Eligibility: Graduation (15 years regular education must).
- Experience: Freshers to experience Only voice experience to be considered
- Required Skills: Excellent voice communication, customer-handling and problem-solving skills; basic computer proficiency and working knowledge of MS Office; typing speed of at least 20 WPM with 80% accuracy.
- Key Responsibilities:
- • Respond to inbound customer enquiries using cloud-based tools to review accounts, research policies and provide effective solutions.
- • Deliver timely, accurate and professional customer service; document contact topics and actions in tools.
- • Handle difficult customer interactions positively, escalate issues correctly, and maintain productivity and quality standards.
Interested candidates can share their updated resume or connect directly for more details.
More Info
Key Skills
customer-handling
basic computer proficiency
voice communication
typing speed of at least 20 WPM with 80% accuracy
