ticketing systems , licensing issues, issue resolution, BIM modeling, Technical Troubleshooting, Autocad, Revit, case documentation, 3Ds Max, visualization workflows

Training, VFD Commissioning, Service documentation planning, Technical Support, Servicing, MV and LV drives problem solving

Microsoft Excel, infrastructure monitoring solutions, ticketing or case management systems, Salesforce, networking fundamentals, digital platforms software products, Autocad

operational leadership, vendor management, performance management, Customer Support

Sql, Server, Dml, Apache Tomcat, Customer service, Technical support

Troubleshoot, Networking, Technical Support, Query Resolution, Accuracy, Communication Skills

Change Management, Employee Relations, Performance Management, Hr Analytics, Talent Acquisition, Compliance Management

Technical Support

Servicenow, Incident Management, Macos, IT Support, Ios, escalation handling, In-Person Support, Service Desk, Apple hardware ecosystem, ITSM ticketing systems

Proficiency In Ms Office, Excellent analytical skills, Strong knowledge of financial and capital markets, Deep understanding of statutory and regulatory requirements