Company Description
Eight-8 Communications and Business Services partners with clients to optimize their business process management and outsourcing strategies, delivering exceptional results. By focusing on improving efficiency, accountability, and return on investment, the company helps clients enhance management capabilities and align operations with strategic goals. Serving businesses facing increasing competition and budget constraints, Eight-8 Communications provides performance-driven solutions to improve customer satisfaction while driving profitability and shareholder value.
Role Description
This is a full-time, on-site Telesales Representative role, located in Mumbai. The Telesales Representative will focus on contacting potential customers, explaining product or service offerings, and fostering relationships to achieve sales targets. Key responsibilities include managing customer inquiries, providing excellent customer support, and ensuring customer satisfaction. Additionally, the role involves participating in sales training and maintaining accurate records of calls, customer interactions, and transactions.
Qualifications
- Proven skills in Communication, ensuring clear and effective interactions.
- Experience in Customer Service and Customer Support, with a focus on delivering excellent client experiences.
- Proficiency in Sales, with the ability to meet and exceed targets.
- Capability to participate in and benefit from Training to enhance performance and skills.
- Strong organizational and time management abilities to handle multiple tasks effectively.
- Proactive attitude, self-motivation, and the ability to thrive in a team-oriented work environment.
- Previous experience in telesales or related fields is a plus but not mandatory.
- Fluency in English and knowledge of other regional languages is desirable.
