Telecaller

Company Description Loftsify is a human-centric interior design studio focused on creating homes that feel authentic to each client. The team takes time to understand individual stories, cultures, values, and lifestyles before designing spaces that reflect how people truly live. Since 2016, Loftsify has designed over 100 homes and built a strong referral base, with 75% of projects coming from satisfied clients. The studio serves homeowners, builders, and architects, offering thoughtful, personalized design solutions. More information about Loftsify and its work can be found at www.loftsify.com.

Role Description The Telecaller internship at Loftsify is an on-site role based in Bengaluru. The intern will make outbound and receive inbound calls to engage prospective and existing clients, share information about Loftsify's services, and schedule consultations for the design team. Daily responsibilities include updating call records, maintaining accurate client information, and following up on leads generated through referrals and online inquiries. The Telecaller will collaborate closely with the sales and design teams to understand project requirements and ensure a smooth handover of qualified leads. This role offers exposure to client communication within a design-focused environment and an opportunity to learn how interior design services are presented and explained to diverse clients.

Qualifications

• Strong verbal communication and active listening skills, with the ability to speak clearly, professionally, and confidently on phone calls.
• 0-1 year experience (Freshers with excellent communications)
• 12-18k salary
• Customer service orientation, including patience, empathy, and a solutions-focused approach to handling inquiries and concerns.
• Basic sales and persuasion skills, with the ability to present services, handle objections, and encourage clients to book consultations.
• Organizational and documentation skills to maintain call logs, update CRM or spreadsheets, and follow structured calling workflows.
• Comfort with using phones, computers, and common office software; familiarity with call management or CRM tools is an advantage.
• Ability to work on-site in Bengaluru, collaborate with cross-functional teams, and manage time effectively during calling hours.
• Prior internship or experience in telecalling, customer support, or inside sales is a plus but not mandatory.
• Minimum educational qualification of high school diploma; current students or recent graduates are encouraged to apply.