Telecaller

Job Title: Telecaller

Location: 4th Floor, Ranjit Tower, Pakhowal Road, Gurdev Nagar, Ludhiana

Job Type: Full-time

Experience: [2 year]

Salary: [12,000]

Job Summary:

We are looking for a Telecaller to join our team and handle outbound/inbound calls for customer engagement, sales, or support. The ideal candidate should have excellent communication skills, a persuasive attitude, and the ability to handle customer queries effectively.

Key Responsibilities:

Make outbound calls to potential/existing customers to promote products/services

Answer incoming calls and handle customer inquiries professionally

Provide service details and address customer concerns

Maintain a record of calls and customer responses

Follow up on leads and ensure timely conversions

Maintain good relationships with customers to enhance business growth

Handle complaints and resolve issues efficiently

Requirements & Qualifications:

High school diploma or equivalent (Bachelors degree preferred)

Proven experience as a Telecaller, Customer Support Representative, or similar role

Excellent verbal communication skills in [specify languages, e.g., English, Hindi]

Ability to handle rejection and remain motivated

Basic knowledge of MS Office

Strong persuasion and negotiation skills

Ability to work under pressure and meet targets

How to Apply:

Interested candidates can send their resumes to [[Confidential Information]] or contact [9646062284] for more details.