Tele-Sales Executive

Job Title: Tele-Sales Executive

Location: Vipul Agora Mall, Sector-28, Gurgaon

Department: Sales

Employment Type: Full-Time

Experience Required: 03 Years

About Cyboard School

Cyboard School is an innovative Ed-Tech organization focused on delivering personalized online education through AI-enabled learning solutions. We are committed to transforming the traditional learning experience by combining technology, data-driven insights, and quality academic support to help students achieve better outcomes.

With a fast-growing presence in the education sector, Cyboard School provides a dynamic work environment, structured training, and performance-driven growth opportunities for ambitious professionals.

Job Summary

We are looking for a results-oriented and persuasive Tele-Sales Executive to handle both inbound and outbound calls, engage with prospective parents/students, and convert assigned leads into successful enrollments. The ideal candidate should possess strong communication skills, a target-driven mindset, and the ability to handle objections effectively.

This role requires consistent follow-ups, strong closing ability, and achievement of revenue targets.

Key Responsibilities

• Handle inbound and outbound calls with prospective parents/students.
• Explain Cyboard School's programs, features, and benefits clearly and confidently.
• Understand customer requirements and recommend suitable academic solutions.
• Convert assigned leads into successful enrollments.
• Achieve daily, weekly, and monthly sales targets.
• Address customer queries and objections professionally.
• Maintain accurate records of calls, follow-ups, and conversions in CRM systems.
• Conduct timely follow-ups to maximize conversion rates.
• Coordinate with internal teams to ensure smooth student onboarding.

Key Performance Indicators (KPIs)

• Call handling efficiency (inbound & outbound)
• Conversion rate
• Revenue generation
• Target achievement percentage
• Follow-up effectiveness

Required Skills & Competencies

• Excellent verbal communication skills (Hindi & English preferred)
• Strong persuasion and negotiation skills
• Target-driven and performance-focused attitude
• Ability to handle objections confidently
• Good listening and relationship-building skills
• Basic knowledge of CRM tools and MS Office
• Strong follow-up and closing skills

Eligibility Criteria

• Any graduates in any field should apply
• 03 years of experience in Tele-Sales / Inside Sales / Ed-Tech Sales preferred
• Freshers with strong communication skills may also apply
• Undergraduates please don't apply

Compensation & Benefits

• Fixed salary + Attractive performance-based incentives
• Clear career growth opportunities
• Structured training and skill development programs
• Dynamic and growth-oriented work environment