Search Jobs
Search by job, company or skills
Search by job, company or skills
Role & responsibilities
Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps.-typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.-Shift: Rotational shift.
Qualification: Graduate with minimum 6 months experience in a technical support role-basic MS troubleshooting.-Basic computer knowledge.-Basic TS on networking.-Basic technical skills for troubleshooting on issues related to computers.
POSITION GENERAL DUTIES AND TASKS :
Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps. -typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner. -Shift: Rotational shift. Qualification: Graduate with minimum 6 months experience in a technical support role -basic MS troubleshooting. -Basic computer knowledge. -Basic TS on networking. -Basic technical skills for troubleshooting on issues related to computers.
CIEL HR is the only company in India which provides a comprehensive suite of technology-driven human resources solutions across the entire human resource chain and impacts every part of the employee lifecycle. Our revenue from operations achieved a CAGR of 62% between FY 2021 to FY 2024. Operating from 92 offices in 43 locations, it has serviced 3,958 companies across sectors as of June 30, 2024. In the last 3 Financial years and the Q1 ending June 30, 2024, we have assessed 220,777 managers, payrolled 53,000 employees in June 2024 alone, ProSculpt has partnered with 30 colleges spanning 7,000 students, conducted offline trainings using LMS course content for 90,000 students across 400 colleges in Tamil Nadu and Karnataka.
Job ID: 118753315
