Role Overview
The Sales Associate will play a key role in guiding prospective learners through our consultation and enrollment process. The position requires professional communication, active listening, structured follow-ups, and the ability to present program value effectively.
This role directly contributes to learner success and organizational growth.
Key Responsibilities
Lead Communication
- Engage with incoming leads via calls, WhatsApp, and email
- Assess learner needs and guide them toward suitable program paths
Consultative Sales
- Explain program structure, benefits, learning outcomes, and placement relevance
- Address questions and assist prospects in making informed decisions
Enrollment & Conversion
- Conduct structured follow-ups
- Manage inquiry-to-enrollment pipeline
- Close admissions as per monthly targets
Coordination & Reporting
- Maintain accurate lead records in CRM
- Provide timely reports and performance updates
- Collaborate with operations for smooth learner onboarding
Value Systems Alignment
We are looking for individuals who demonstrate:
- Professional Integrity in communication and conduct
- Learner-First Mindset and empathy in conversations
- Consistency and discipline in daily work execution
- Ownership of outcomes and responsibilities
- Commitment to continuous learning and self-development
Technical Proficiency
Candidates should have or be willing to quickly develop:
- Working knowledge of CRM software
- Competency with Google Workspace / Email / WhatsApp Business
- Understanding of pipeline and follow-up systems
- Basic familiarity with AI and digital learning tools (training support provided)
Required Skills
- Strong verbal and written communication
- Confidence in handling structured sales conversations
- Ability to build rapport and maintain clarity in calls
- Organized and dependable follow-up and record-keeping habits
- Target-driven approach and performance accountability
- Fluency in English and Hindi
Preferred Qualifications
- 02 years of experience in Sales, Business Development, Customer Success, or EdTech engagement
- Prior experience in phone-based communication roles is an advantage
- Interest in technology, upskilling, and professional development
- Prior experience in EdTech or digital products is a plus
Application Process
Interested candidates may submit:
- Resume
- A 6090 second Voice or Video Introduction
Please send to: [Confidential Information]
Subject Line:Application Sales Associate Your Name