Sales And Marketing Specialist

Key Responsibilities:

Sales & Business Development:

Implement sales strategies to maximize revenue and enhance customer acquisition.

Identify and explore new locations or opportunities to expand kiosk presence.

Drive daily, weekly, and monthly sales targets for assigned kiosk(s).

Analyse sales trends and prepare reports for management review.

Operations Management:

Supervise kiosk operations to ensure smooth functioning, proper display, and stock

availability.

Coordinate with the supply chain and inventory team to maintain adequate stock

levels.

Ensure compliance with company policies, pricing, and promotional activities.

Handle escalations and resolve customer issues effectively.

Team Management:

Lead, train, and motivate the kiosk sales team to deliver high performance.

Monitor staff attendance, grooming, and customer interaction standards.

Conduct regular performance reviews and ensure adherence to sales SOPs.

Customer Experience & Brand Promotion:

Maintain superior customer service standards at all kiosks.

Ensure consistent brand representation through visual merchandising and customer

engagement.

Promote new products, offers, and loyalty programs effectively.

Reporting & Coordination:

Prepare and submit daily/weekly sales and performance reports.

Coordinate with marketing and operations teams for kiosk activities and campaigns.

Support in planning and executing local marketing initiatives to boost footfall.

Qualifications & Experience:

Bachelor's degree in Business Administration, Marketing, or related field

(MBA preferred).

2 4 years of experience in retail sales, kiosk operations.

Proven ability to lead teams and achieve sales targets.

Strong communication, negotiation, and people management skills.

Proficiency in MS Excel, CRM, and sales reporting tools.

Key Competencies:

Sales-driven and customer-focused mindset.

Leadership and decision-making ability.

Excellent presentation and interpersonal skills.

Willingness to travel between kiosk locations as required