Job Description
The Recruiting Manager is responsible for managing day-to-day recruitment operations, supervising the recruiter team, and ensuring timely, high-quality talent acquisition aligned with ITG's hiring needs. This role plays a key part in translating the recruitment strategy developed by the Director into effective execution, while maintaining focus on candidate experience, hiring efficiency, and compliance.
Responsibilities
- Supervise and support a team of recruiters in meeting hiring goals and service level expectations across business units.
- Collaborate with the Recruiting Director to operationalize talent acquisition strategies.
- Ensure all open roles are posted, tracked, and filled according to approved timelines and budget.
- Partner with hiring managers to define job requirements, interview structures, and selection criteria.
- Review resumes, assign requisitions, and coordinate interview scheduling between candidates and hiring teams.
- Monitor recruiter performance and provide coaching, feedback, and support to meet productivity and quality expectations.
- Oversee the use of applicant tracking systems (ATS) and ensure accurate and timely data entry and status updates.
- Assist in organizing hiring events and job fairs, coordinate logistics and staffing needs for successful execution.
- Ensure compliance with hiring policies, procedures, and applicable employment laws.
- Assist with onboarding processes and handoffs to HR/Payroll for smooth new hire transition.
- Participate in recruitment reporting and metrics tracking and recommend process improvements.
Key Measures / Key Performance Indicators
- Requisition-to-hire cycle time
- Recruiter productivity metrics (e.g., hires per recruiter per month)
- Interview-to-offer conversion rate
- Offer acceptance rate
- Candidate and hiring manager satisfaction
- Compliance audit results
- Internal mobility and referral hire rates
- ATS accuracy and completion
- Attendance and outcomes of hiring events
- Team training completion rates
Requirements
Education: Graduate in Human Resources, Business Administration, or related field required Professional certifications in HR/ Recruitment preferred. Master's degree in Human Resources, or Business Administration beneficial
Experience
- 5+ years of progressive recruitment experience
- Experience managing both in-house and contracted recruitment teams
- Track record of implementing successful recruitment strategies in high-growth environments
Exposure
- Understanding of talent needs in telecom, construction industries
- Experience with multiple recruitment channels and platforms
- Knowledge of recruitment compliance requirements and best practices
- Background in developing recruitment processes and systems
Factors critical to success at ITG Communications for this position:
- Business acumen with the ability to align recruitment strategies with business needs
- Excellence in stakeholder management and communication at all levels
- Proven ability to lead and develop recruitment teams in fast-paced environments
Physical Requirements
- Mobility for Travel, Meetings and Site Visits
- Manual Dexterity for Computer and Phone Use
- Visual and Hearing Acuity
Additional Comments
ITG is an equal employment opportunity employer. ITG's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. ITG also prohibits harassment of applicants or employees based on any of these protected categories. It is also ITG's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
