QA Engineer

Company Description

Rezo.ai is a Unified Agentic AI platform that transforms customer experience operations through AI-powered solutions and real-time support. Our advanced suite of products enables enterprises to streamline customer interactions, boost agent performance, and optimize operations. With features like multi-lingual conversations, automated tagging, precise speech-to-text conversion, SOP-driven audits, and seamless integration with large language models and data analytics, we empower businesses to increase productivity and uncover valuable insights. Rezo.ai drives efficiency, revenue growth, and cost reduction, delivering transformative change in customer experience operations.

Job Description

As a QA Engineer, you will play a crucial role in ensuring the quality and performance of our software products. You will collaborate closely with developers, product managers, and other stakeholders to identify and report issues, verify fixes, and contribute to the overall improvement of our software development processes.

• Executemanual test casesto validate product functionality and user experience.
• Identify, document, and report bugs using standard issue-tracking tools.
• Collaborate closely with developers and product managers to clarify requirements.
• Perform regression, functional, and usability testing across different platforms.
• Assist in preparing test plans, scenarios, and detailed test reports.
• Stay curious and continuously learn new QA practices and industry trends.

Requirements

• Basic understanding ofmanual testing conceptsand the software development lifecycle (SDLC/STLC).
• Analytical and problem-solving skills.
• Excellent attention to detail and commitment to quality.
• Good communication skills and ability to work in a team environment.
• Eagerness to learn and grow in the QA domain.
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Fresh graduates or candidates with up to 1 year of QA/manual testing experience are encouraged to apply.