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Shine com

Phone Manager - Digital Sales

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Job Description

Hiring: Phone Manager Digital Sales

Location: Mumbai

CTC: As per company norms + Incentives

Experience Required: 1-3 Years

Industry: Insurance / BFSI / Tele Sales

About The Role

We are looking for a dynamic and result-oriented professional for Digital Sales (Tele Sales). The candidate will be responsible for converting leads into sales through telephonic interaction while ensuring compliance and zero mis-selling.

Key Responsibilities

  • Call customers from allocated digital campaigns/leads
  • Explain life insurance products clearly and confidently
  • Convert leads into policy login and issuance
  • Maintain minimum 80% login to issuance ratio
  • Ensure proper follow-ups and timely closures
  • Provide accurate product information to customers
  • Maintain zero mis-selling and compliance adherence
  • Achieve assigned sales targets consistently

Performance Metrics

  • Tele-sales conversion ratio
  • Login to Issuance percentage
  • Sales target achievement
  • Quality compliance score

Candidate Profile

  • Minimum 1 year experience in Insurance Tele Sales
  • Strong sales mindset convincing ability
  • Good communication skills (English Hindi mandatory)
  • Marathi / Telugu / Gujarati is an added advantage
  • Basic computer CRM knowledge
  • Customer handling objection management skills
  • High energy, target-driven self-motivated

Qualification

  • Undergraduate / Graduate (Any Stream)

Why Join

Work with one of Indias leading private life insurers

Attractive incentives performance rewards

Growth opportunities in Digital Sales vertical

This job is provided by Shine.com

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About Company

Job ID: 145739979

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