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GAG Coffee Co.

Operations Manager

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  • Posted 29 days ago
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Job Description

Company Description

GAG Coffee Co. is revolutionizing how India experiences coffee by focusing on what truly mattersthe coffee itself. We specialize in serving authentic, specialty-grade brews crafted to international standards, making premium coffee accessible and affordable for everyone. Through our innovative model of compact cafs every 34 kilometers, we are creating India's most connected coffee network. With a goal of opening 1,000 outlets across India within the next five years, we are committed to proving that exceptional coffee doesn't have to be expensive. Join us as we deliver high-quality coffee with smart and sustainable operations.

Key Responsibilities
1. Outle

t

Operations Management

Ensure smooth daily operations across all outlets

Maintain high standards of service, hygiene, and store presentation

Monitor stock, inventory, and supply chain coordination

Implement SOPs and operational improvements

Manage staffing schedules and workload distribution

2. Sales Performance & Growth

Responsible for achieving monthly/quarterly sales targets

Analyze sales data and implement strategies to increase revenue

Identify best-selling products and improve product mix

Run promotional activities and campaigns in coordination with marketing

Drive upselling and cross-selling in outlets

3. Team Management

Lead outlet managers and staff

Train and develop team to improve performance

Conduct performance reviews and motivate the team

Resolve operational issues and customer complaints

4. Reporting & Analysis

Track sales performance daily/weekly

aPrepare performance reports for leadership

Identify gaps and implement corrective actions

Manage budgets and cost control

Required Skills

Strong leadership & team management

Good understanding of retail operations

Sales- driven mindset

Analytical & data-driven

Strong communication skills

Ability to handle pressure and multi-task

More Info

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About Company

Job ID: 140244519