Hiring: HR Generalist Multi-Property (Hotel Group)
Location: North India | Travel Requirement: 1822 Days per Month
Classic Group is looking for a hands-on and execution-focused HR Generalist to manage and standardize HR operations across multiple hotel properties in North India. This role reports to the Group Head and requires extensive travel and strong coordination with property-level managers.
Key Responsibilities
Recruitment & Onboarding
- Manage end-to-end recruitment cycle: manpower planning, sourcing, screening, interviews, offer roll-out, and joining formalities.
- Build and maintain a rolling talent pipeline for critical hotel roles.
- Conduct campus hiring drives and walk-in recruitment campaigns in key markets.
- Ensure structured onboarding including documentation, induction programs, policy briefing, and buddy allocation.
Training & Capability Building
- Conduct training needs analysis across properties.
- Deliver induction programs and periodic training on service standards, SOPs, POSH, safety, and compliance.
- Create and deploy a monthly training calendar.
- Track training effectiveness and maintain training matrices.
Payroll & HR Operations
- Prepare and validate monthly payroll inputs including attendance, overtime, incentives, and deductions.
- Coordinate with Accounts to ensure timely and accurate salary disbursement.
- Manage leave records, attendance systems, shift rosters, and travel claims.
- Reconcile payroll variances and maintain proper documentation.
Statutory Compliance & Policies
- Ensure compliance with PF, ESI, Professional Tax, Minimum Wages, Shop & Establishment Act, and other applicable labour laws across states.
- Maintain statutory registers and support labour inspections and audits.
- Implement and standardize HR SOPs and update the employee handbook.
Employee Relations & Engagement
- Act as escalation point for grievances and disciplinary matters.
- Conduct fair investigations and ensure timely closure.
- Drive engagement initiatives, recognition programs, and retention strategies.
- Conduct exit interviews and analyze attrition trends.
HR Systems & Reporting
- Maintain HRIS and Excel-based trackers including manpower, recruitment funnel, attrition, training, and compliance calendar.
- Prepare and present a monthly HR dashboard covering vacancies, time-to-fill, turnover, payroll variances, and compliance status.
- Recommend and implement process improvements across properties.
Required Profile
- MBA / PG in HR or equivalent qualification
- 48 years of Hotel HR experience (multi-property exposure preferred)
- Proven experience in recruitment, payroll ownership, and statutory compliance
- Willingness to travel extensively and stay overnight frequently
- Strong operational orientation and stakeholder management skills
- Proficient in MS Excel and HRIS/PMS integrations
