Growth Manager

Role Overview

Battery Smart is looking for a Growth Manager to drive end-to-end growth for the 3W BaaS business across multiple cities/markets.

This is a high-impact leadership role focused on owning growth strategy, scaling driver acquisition, improving retention, and driving revenue growth. The role combines strategic thinking, data-driven decision making, and strong on-ground execution leadership.

Key Responsibilities

1. Driver Onboarding & Activation

• Own the end-to-end driver funnel within the cluster (acquisition → onboarding → activation → retention)

• Execute central playbooks and adapt them to local market realities

• Drive adoption of subscription-based battery solutions

• Ensure high-quality onboarding aligned with long-term driver retention

2. Field Execution & Cluster Growth

• Lead on-ground execution through Growth Managers / Field Teams

• Identify and scale high-potential micro-markets within the cluster

• Drive driver density around swap stations

• Maintain strong execution discipline and daily/weekly cadences

3. Demand Operations & Performance Management

• Track and own key metrics for the cluster, including:

o Driver activations o Subscription conversion o Retention / churn

o Swaps per driver o Revenue per battery deployed

• Ensure data-driven decision-making and consistent performance tracking

• Identify gaps and drive corrective actions on ground

4. Customer Experience & Retention

• Understand local driver behavior and pain points

• Improve engagement, renewals, and payment discipline

• Work closely with central teams to resolve on-ground experience gaps

• Drive initiatives to improve lifetime value and reduce drop-offs

5. Cross-Functional Coordination

• Collaborate with:

o Warehouse Operations

o Product & Tech

o Supply & Network Teams

• Ensure demand growth is aligned with supply readiness

• Act as the voice of the cluster for feedback and improvements

What You Will Need

• 8-12 years of experience

• Field Sales / Distribution

• Demand Operations

• Growth roles (preferably in mobility / consumer businesses)

• Strong execution mindset with hands-on field experience

• Ability to manage multi-layer field teams

• High ownership and ability to drive results in fast-paced environments

• Comfort with data, metrics, and performance tracking

Who Will Thrive Here

• You enjoy solving on-ground problems and scaling execution

• You can balance local insights with structured playbooks

• You operate with urgency, ownership, and accountability

• You're excited to be part of the EV transition in India

• You enjoy working in high-growth, high-impact environments

Why Battery Smart

• High Impact: Own growth in a critical market cluster

• Ownership: Drive outcomes end-to-end on the ground

• Growth: Learn in a fast-paced, execution-heavy environment

• Work Culture: 5-day work week with a strong ownership mindset