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BolsterBiz

Ecommerce Specialist

BolsterBiz
Delhi, India
2-5 Years
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  • Posted 7 hours ago
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Job Description

Job Summary

BolsterBiz seeks a proactive and experienced Ecommerce Specialist to join our team. The ideal candidate will bring expertise, independence, and a results-driven mindset to support and enhance our e-commerce and logistics operations.

Responsibilities

    • Handle customer queries via Phones, Emails and Chat with exceptional professionalism.
    • Collaborate with manufacturers, couriers, and other stakeholders in our business.
    • Manage POs, refunds, discounts, inventory, and damage trackers.
    • Operate Shopify for order management and inventory control.
    • Assist in creating and refining processes and implementing strategic solutions.
    • Support online marketing efforts using tools like Canva, Pinterest, and Instagram.
Requirements

    • At least 2.5 - 3 years of international customer support experience in E-commerce domain is preferred (Voice/Phone Support Preferred)
    • Proficient in Shopify and e-commerce platforms.
    • Knowledge of e-commerce operations is highly desirable.
    • Familiarity with online shopping trends and tools (Canva, social media marketing).
    • Familiarity with CRM tool, Gorgias CRM Preferred.
    • Strong problem-solving, communication, and organizational skills.
    • A proactive, curious, and independent work ethic.
    • Open to work in NIGHT SHIFT.
Qualities We Value

    • Go-getter attitude with a desire to innovate and take initiative.
    • Ability to work with minimal supervision and contribute to strategy building.
    • Team-oriented and customer-focused mindset.
Join us and be part of a team that values initiative, innovation, and customer excellence!

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
E-Commerce
Employment Type:
Full time

About Company

BolsterBiz

Job ID: 148985021

Jobs by Skill - IT
Jobs by Skill - Non IT
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Last Updated: 10-06-2026 11:53:00 AM
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