Customer Support (Fresher)

Job Summary:

We are looking for a motivated and customer-oriented fresher to join our Customer Support team. You will be the first point of contact for our customers, assisting them with queries, issues, and feedback across multiple channels.

Key Responsibilities:

• Respond to customer queries via phone, email, chat, or social media promptly and professionally.
• Provide accurate information about products, services, policies, and processes.
• Resolve customer complaints effectively, escalating complex issues when necessary.
• Maintain records of customer interactions and transactions.
• Follow up with customers to ensure their issues are resolved satisfactorily.
• Collaborate with internal teams to improve customer experience and product knowledge.

Required Skills & Qualifications:

• Bachelor's degree in any discipline.
• Excellent verbal and written communication skills in [language].
• Strong problem-solving and interpersonal skills.
• Patience, empathy, and a customer-first attitude.
• Basic computer knowledge and familiarity with MS Office or CRM tools. 

Apply Here:

[Confidential Information]

-9311880922