This is a full-time on-site role for a Customer Support Executive located in Noida. The Customer Support Executive will be responsible for addressing customer inquiries, ensuring customer satisfaction, providing online and technical support, and resolving customer issues. Day-to-day tasks include interacting with customers via various communication channels, troubleshooting problems, and maintaining a high level of customer service throughout each interaction.
Requirements
- Customer Support, Customer Service, and Customer Satisfaction skills.
- Experience in providing Online Support and Technical Support.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Problem-solving and multitasking abilities.
- Experience in using customer support software or tools.
- Any additional language proficiency is a plus.
- 12th/Graduate/post-Graduation.
This job was posted by Mansi Sen from iEnergizer.