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Customer Support Executive - Thai and Vietnamese Language

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  • Posted 23 hours ago
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Job Description

Customer Support Executive Multilingual (Thai / Vietnamese) | Remote |

Location: Remote (Pan India)

Work Mode: Work From Home

Shift: 24/7 Rotational (Early Morning Shift Preferred)

Working Days: 5.5 Days a Week

Salary: Attractive Hike on Last Drawn Salary

About The Role

We are hiring Multilingual Customer Support Executives for the Beiersdorf Process , a global leader in skincare innovation. This is an excellent opportunity for candidates fluent in Thai, Vietnamese to work remotely with a reputed international brand.

Key Responsibilities

  • Handle customer queries via chat, email, or voice support
  • Provide accurate information about skincare products and services
  • Ensure high levels of customer satisfaction and resolution
  • Maintain quality standards and adhere to SLAs
  • Collaborate with internal teams for issue resolution
  • Document customer interactions effectively

Eligibility Criteria

  • Education: Graduate or Undergraduate (Any Stream)
  • Language Requirement: Proficiency in any one:
    • Thai
    • Vietnamese
  • Certification: Minimum B2 / B2.2 / C1 level certification (mandatory)
  • Freshers experienced candidates can apply
  • Strong communication comprehension skills
Preferred Skills

  • Experience in BPO / Customer Support / International Process
  • Good typing speed and computer proficiency
  • Ability to work in rotational shifts (24/7 environment)
  • Problem-solving and customer-first approach

Why Join Us

  • Work From Home (Pan India)
  • Opportunity to work with a global skincare brand (Beiersdorf)
  • Competitive salary with hike on last CTC
  • Exposure to international clients and processes
  • Career growth in the global customer experience industry

How To Apply

Interested candidates can apply directly on Indeed or share their updated resume with language certification details with HR Saqib - [Confidential Information] / Subject - Customer Support Executive Multilingual or WhatsApp resume on M - +91 8273680523

This job is provided by Shine.com

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Job ID: 147186869