Customer Support Executive

Job Overview

We are seeking a highly motivated Customer Support Executive to join our team at Assiduous Infotech Pvt Ltd. As a Customer Support Executive, you will be responsible for providing excellent customer service and support to our clients. This is a full-time position based in Ahmedabad, Gujarat, India. The ideal candidate will have 1 to 3 years of experience in a similar role.

Qualifications and Skills

• 1 to 3 years of experience in customer support or a related field
• Strong communication and interpersonal skills
• Ability to multitask and prioritize work effectively
• Familiarity with software support and troubleshooting

Roles and Responsibilities

• Responding to customer inquiries and providing solutions in a timely manner
• Handling customer complaints and resolving issues to ensure customer satisfaction
• Providing technical support and troubleshooting software-related problems
• Assisting customers in understanding the features and functionality of our products
• Maintaining accurate records of customer interactions and transactions
• Keeping up-to-date with product knowledge and industry trends