Description
We are seeking a dynamic and organized Office Coordinator / Customer Support Executive to join our team. The ideal candidate will be responsible for providing exceptional support to our customers and coordinating office operations. This role requires excellent communication skills, a positive attitude, and the ability to manage various tasks efficiently.
Responsibilities
- Act as the first point of contact for customers and visitors, providing excellent customer service and support.
- Manage and coordinate office activities and operations to ensure efficiency and compliance with company policies.
- Handle customer inquiries via phone, email, and in-person, resolving issues and providing accurate information.
- Maintain office supplies inventory by checking stock to determine inventory level, anticipating needed supplies, and placing orders.
- Assist in scheduling appointments, meetings, and events, ensuring all logistics are taken care of.
- Prepare and maintain documents, reports, and records related to customer interactions and office operations.
Skills and Qualifications
- Bachelor's degree in Business Administration or a related field.
- Strong verbal and written communication skills in English and Hindi.
- Proficiency in MS Office Suite (Word, Excel, PowerPoint) and familiarity with office management software.
- Excellent organizational skills and attention to detail.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Strong problem-solving skills and ability to work independently or as part of a team.
