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We are seeking enthusiastic and motivated individuals for the position of Customer Advisor. This is an entry-level role ideal for freshers looking to start their career in customer service. The successful candidate will be responsible for assisting customers with inquiries, providing solutions, and ensuring a positive customer experience.
Assist customers with inquiries and provide timely solutions to their issues.
Engage with customers through various communication channels including phone, email, and chat.
Maintain a high level of product knowledge to effectively assist customers.
Document customer interactions and feedback to improve service quality.
Collaborate with team members to enhance customer satisfaction and drive service improvements.
Excellent verbal and written communication skills in English and local languages.
Strong problem-solving abilities and a customer-centric mindset.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Basic computer skills including proficiency in MS Office and CRM software.
Strong interpersonal skills and a positive attitude towards customer service.
Job ID: 142862505
