Business Development Manager

Scope

This role is responsible for achieving sales targets of company's services within a defined geographic area/ service. Building customer relations & pipeline. Liaison with clients & delivery teams for ongoing and prospective business opportunities.

Responsibilities

• Achieve sales targets:
• Directly responsible for the sales target achievement in all service lines for the domestic territory for Analytical Solutions.
• Responsible for detailed and accurate sales forecasting, building pipeline & budgeting for overall territory / services
• Represent the company at conferences, trade fairs, networking events and professional meetings for sales achievement, pipeline building and customer relationship building
• Build a network of contacts in a territory and effectively leverage it for identifying and pursuing new business opportunities and expand existing business.
• Analyze customer requirements and check suitability of Aragen's offerings & then pitch for sale
• Create and deliver powerful presentations, tailoring communication based on client with a view to win the business
• Have informed interactions with key client contacts

• Pipeline Building:
• Responsible for accurate sales forecasting for the territory assigned & building pipeline
• Gather market intelligence on customer organizations and industry activity and share relevant customer knowledge with the organization to ensure the opportunities are addressed

• Efficiently manage sales operations:
• Develop & execute territory plan with manager and team to achieve sales goals
• Liaise with other functions (Scientific, Proposals, Marketing, SCM, HR etc.) internally to ensure achievement of sales objectives
• Take regular feedback from clients and monitor customer satisfaction
• On-time updating of Salesforce.com(SF) tool / any other online tools and complying with other reporting/ MIS norms
• Ensure cost effective/ optimal financial budget management with respect to travel, stay, conferences, dining, etc
• Responsible for collections as per agreements/ contracts / company norms

• Client relationship:
• Responsible for client engagement
• Cultivate effective business relationships with key decision makers of customers/ clients
• Managecustomer expectations and contribute to a high level of customer satisfaction.
• Ensure proactive client communication as maybe required
• Travel for in-person meetings with customers and partners and to develop key relationships.
• Explore new engagement/relationship with clients on a continuous basis

• Ensure high morale and skill development of self :
• Inculcate culture of collaboration with other team members
• Nominate self for trainings based on the needs identified by self/supervisor
• Continuously update self on industry, market trends/ area of work

Competencies critical for the role

Functional Competencies

1. Ability to effectively showcase Aragen value proposition
2. Business networking & territory development
3. Market intelligence, market understanding & forecasting
4. Ability to influence & negotiate
5. Account management & account development
6. Ability to win deals

Behavioral Competencies

1. Communication
2. Result Orientation
3. Planning & Organizing
4. Customer Orientation
5. Innovation & Process Improvement
6. People Management / Leadership

Academic qualifications and experience required for the role

Master's in Business Administration (Marketing) with preferably graduation in Organic Chemistry/ Analytical Chemistry

4 to 8 years of relevant Analytical Solutions & services front line selling experience

Additional Requirements

Good Communication skills (both spoken & written)