Sales and Marketing job involvesmaking and receiving phone calls to promote products or services, generate leads, and build customer relationships.Telecallers are responsible for engaging with potential and existing customers, explaining offerings, handling inquiries, and closing sales
Responsibilities
- Outbound Calling:Making calls to potential customers to introduce products/services, explain their benefits, and generate interest.
- Inbound Handling:Addressing customer inquiries, resolving issues, and providing support through phone calls.
- Lead Generation:Identifying and qualifying potential customers through calls and gathering necessary information
- Sales Closing:Guiding customers through the sales process, addressing concerns, and finalizing deals.
- Meeting Targets:Achieving daily/weekly/monthly call targets and sales goals.
- Product Knowledge:Staying updated on product features, benefits, and pricing.
- Reporting:Providing regular reports on call activity, sales, and customer feedback.
Qualifications
- [Bachelor's Degree (Preferred):Some employers may prefer candidates with a bachelor's degree in marketing, business, sales, or a related field.
