Branch In-Charge

Job Profile

• Responsible for managing the day to day activities of the franchisee.
• Responsible to achieve daily / weekly / monthly targets as specified by the BM.
• Ensure PCP Pre Counseling Preparedness
• Maintain & follow grooming standards as specified in the SOP Manual.
• Adhere to Enquiry Management & Booking Process as specified in the SOP Manual.
• Responsible to handle enquiries through - Walkin, Telephonic, Email, City PSA & Travel Agents.
• Ensure that customer is provided with complete details pertaining to the product & cost.
• Responsible for relationship building and servicing the city PSA & TAs.
• To maintain query turn around time as per SOP
• Initiate telesales calls for follow ups & closure of sales bookings
• Responsible to coordinate with service team for post sale process.
• Maintain Daily Sales Report