Admissions Counsellor(UG & PG Online Courses)

Job Title: Admissions Counselor 

Location: Noida Sector 62

Job Summary:

We are seeking a dynamic and results-driven Admissions Counselor with proven experience in selling online and distance education programs (UG & PG courses). The candidate will be responsible for guiding prospective students through the admissions process, counseling them on suitable programs, and achieving enrollment targets.

Key Responsibilities:

Counsel prospective students via calls, in-perosn and virtual meetings about undergraduate (UG) and postgraduate (PG) programs.

Drive sales conversions by effectively communicating the value of online/distance learning courses.

Handle inbound and outbound leads, follow up regularly, and maintain a strong conversion ratio.

Understand student requirements and recommend appropriate programs based on their academic and career goals.

Provide detailed information on courses, eligibility, fees, curriculum, and career prospects.

Assist students throughout the admission lifecycle—from inquiry to enrollment.

Meet and exceed monthly/quarterly admission targets.

Maintain accurate records of interactions and update CRM systems regularly.

Coordinate with internal teams (marketing, operations, academic advisors) for smooth admission processing.

Stay updated on industry trends, competitor offerings, and new programs.

Conduct webinars, virtual counseling sessions, and participate in promotional activities.

Handle objections effectively and provide customized solutions to prospects.

Ensure a high level of customer satisfaction and student engagement.

Required Skills:

Proven experience in admissions counseling or sales of online/distance education programs (UG & PG).

Strong communication, negotiation, and interpersonal skills.

Ability to work in a target-driven, fast-paced environment.

Familiarity with CRM tools and lead management systems.

Good understanding of higher education systems and online learning platforms.

Strong problem-solving and convincing skills.

Preferred Skills:

Experience in EdTech or higher education industry.

Multilingual communication skills.

Experience handling international or working professionals as leads.

Key Performance Indicators (KPIs):

Lead-to-enrollment conversion rate

Monthly/quarterly admission targets

Student satisfaction and retention

Response time and follow-up efficiency

Salary - 20000 to 40000

Working hours - 10 am to 6 pm

Working days - Mon to Sat

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