Admission Counselor

The Admission Counselor is responsible for handling inquiries, guiding parents through the admission process, and promoting the school's pre-primary programs. The role involves building positive relationships with parents, ensuring smooth admission procedures, and achieving enrollment targets while maintaining excellent customer service.

• Handle walk-in inquiries, phone calls, emails, and online admission queries from parents.
• Explain the school's curriculum, facilities, teaching methodology, and admission procedures.
• Conduct school tours for prospective parents and students.
• Maintain admission records, applications, and student databases accurately.
• Follow up with prospective parents regarding admission status and documentation.
• Coordinate admission tests, interviews, and orientation programs.
• Support marketing and promotional activities such as events, campaigns, and open houses.
• Maintain regular communication with parents and address their concerns professionally.
• Prepare admission reports and enrollment updates for management.
• Ensure a warm, welcoming, and child-friendly environment for visitors.

Qualifications

• Strong Interpersonal Communication and general Communication skills
• Customer Service capabilities, ensuring an approachable and helpful demeanor
• Skills in Sales with the ability to engage prospective families effectively
• Experience or background in the field of Education
• Excellent organizational and time management skills
• Proficiency in using computer systems and familiarity with admission-related software
• Bachelor's degree in any relevant discipline (Education background preferred)