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Responsibilities
Key Responsibilities:
o Counsel students for different courses like cosmetology, dental, diet & nutrition.
o Conduct face-to-face, telephonic, or virtual counselling.
o Handle walk-in and scheduled inquiries effectively.
o Assist students in the admission process including application, documentation, and fee payment.
o Guide students through course selections and explain curriculum structure.
o Achieve monthly admission/enrollment targets.
o Follow up on leads from various sources (website, ads, referral).
o Maintain student's database and CRM software.
o Help resolve academic or administrative issues of students.
o Work closely with faculty to monitor student progress and attendance.
o Advise students on career planning and job opportunities.
o Help students understand the relevance of the course to their career goals.
o Submit daily/weekly reports on inquiries, walk-ins, and registrations.
o Coordinate with marketing and operations teams for hands-on and online courses.
Key Skills
Excellent verbal and written communication skills (English & regional languages)
Strong interpersonal and presentation skills
Sales & customer-oriented approach
Proficiency in MS Office, CRM.
Qualifications
Bachelor's/Master's degree in Education, Psychology, Business Administration, or related fields.
Example: Excellent verbal and written communication skills
Experience:
15 years of experience in academic counselling, admissions, student support, or career guidance (Fresher's with strong communication skills may also apply in some roles)
Job ID: 133336029