Shopify, LimeChat, zoho crm, Exotel

Knowledge of social media platforms, E-commerce experience, CRM tools such as Freshdesk, Basic knowledge about home interior design and products

Ms Excel, Inbound, Outbound, Customer Support, Crm

, Contact Center, Chat Process, CRM or Ticketing Tools, Service Metrics

Manual Testing, Excel, Sql, Crm Systems

Customer Support, CRM ticketing systems, Problem-solving, Multitasking

SAP CRM, Ms Office

Networking, Routers, Network Protocols, CRM Tools, hotspots

technical proficiency , Voice Clarity, Customer Service, Active Listening, Problem Solving, Time Management, Multitasking, crm software, Adaptability, Empathy

Ticketing Tools, Zoho, Jira, Excel, Reporting Tools, Helpshift, intercom, Data Entry