Agile Methodology, Front Office Customer Service operations, Strong English communication skills, Email Chat customer service experience

CRM Tools, ERP systems, Microsoft Office Suite

Proficiency In Ms Office, Basic Computer Knowledge, Communication Skills

workflow optimization , Sap Sd, Excel, Order Management, Problem-solving, Customer Service, Data Analysis, Process Improvement, OTC processes

Fluency in spoken English and one additional language, Memory retention, Note-taking, Call center tools, Listening comprehension, Interpreting platforms, Crm Systems

Excellent Communication Skills, Strong listening and comprehension abilities, Good analytical and problem-solving skills, Customer Service Skills, Proficiency in basic computer applications, Data Entry

Microsoft Office, Problem Solving, Technical Troubleshooting, Time Management, Customer Service, Multitasking, Conflict Resolution, Empathy, Data Entry, Active Listening, Inbound Call Handling, Call Center Software

Excellent Written Verbal Communication Skills, Basic Working Knowledge of Computers, Good understanding of Microsoft Excel

Basic computer navigation, Typing Skills, Active Listening, Empathy, Problem-solving, Verbal Communication Skills

Basic Computer Knowledge, Customer Service, Voice Process, Retention, Verbal Communication Skills