CRM Tools, Home interior design, e-commerce, Freshdesk

Gorgias, Kapture, Zoho Desk, zendesk, Freshdesk

Ms Excel, Ms Office, Email, Basic Computer Knowledge, Fluency In English

Email Campaigns, Hubspot, AI tools, Salesforce

Written Communication, Email Support, Live Chat Support, Night Shift Flexibility, Team Coordination, Customer Troubleshooting, KPI Awareness, Problem Solving, Time Management, Attention To Detail

Brand management, Customer service, Issue resolution, Email Handling, Problem-solving, Ticket management, Brand management, Customer service, Issue resolution, Email Handling, Problem-solving, Ticket management

ticketing systems , email etiquette , problem-solving abilities, structured response formulation, live chat tools, CRM platforms

ticketing systems , email etiquette , crm software, Technical Troubleshooting, Data Analysis, Product Knowledge, Customer Interaction, Conflict Resolution, Time Management, Multitasking Skills