Customer Support Executive
Customer Support Executive
DaMENSCH- Posted 15 hours ago
- Be among the first 10 applicants
Job Description
Job Title: Customer Support Executive (Chat/Email/Calls)
Department: Customer Experience
CTC: 4.7LPA
Key Responsibilities:
- Handle customer interactions via chat, email, and phone professionally
- Resolve complaints and ensure a smooth customer experience
Skills & Qualifications:
- 1+ year of experience in customer support
- Strong written and verbal communication skills (English & Hindi)
- Empathetic, solution-oriented, and able to multitask effectively
- Flexible with shifts and quick to learn product knowledge
More Info
About Company
Skills:
Customer Support Executive, Call Centre, Bpo, Inbound calls, Outbound Calls, Voice Process, Non-Voice Process, BPO Hiring, Domestic, Day shift
Skills:
Ms Excel, Configuration, Ticketing Tools, Freshdesk, chat support, software issues, product demonstrations, Installation, Customer Training, Troubleshooting, customer calls, Emails
Skills:
Ms Excel, Ms Office, Email, Basic Computer Knowledge, Outbound calls
Skills:
email etiquette , crm software, Problem Solving, Active Listening, Customer Service, Conflict Resolution
Skills:
, Contact Center, Chat Process, CRM or Ticketing Tools, Service Metrics