Job Description
Key Responsibilities
Sales Operations Documentation
Maintain and update sales inquiry leads, databases, and CRM entries
Prepare and organise sales documents, quotations, proposals, and booking forms
Track complete inquiry lifecycle: New, In Progress, Converted, Lost
Maintain accurate, error-free Google Sheets / Excel trackers
Assist in preparing sales decks, MIS reports, email drafts, and client responses
Coordination Support
Coordinate with internal departments for availability, pricing, timelines, and approvals
Support sales managers with follow-ups, reminders, and routine office coordination
Keep organised records of call logs, client communication, confirmations, and approvals
Collaborate with the team to ensure weekly sales meet readiness and data accuracy
Process Compliance
Generate basic SAR-assisted line items as required
Manage filing for contracts, NDAs, invoices, vouchers, and confirmations
Ensure adherence to internal SOPs, audit checks, and process discipline
Assist with basic administrative support required for internal sales workflows
Required Skills Qualifications
Graduate (Any discipline)
Google Sheets Excel (VLOOKUP, Pivot, Basic formulas)
MS Word PowerPoint
CRM/Lead tracking tools
Strong communication and coordination
High accuracy and organization
Follow-up discipline process adherence
Team support mindset office etiquette
This job is provided by Shine.com
