Company Description
The Mitra Solutions, based in Navi Mumbai, is an innovative IT company specializing in delivering tailored solutions to optimize business operations and drive growth. With a team of skilled professionals and industry experts, the company provides a range of customizable services, from Tally Sales and Customization, Crew Management, and HR & Payroll systems, to CRM solutions, ERP development, and bespoke software development. The Mitra Solutions serves clients across industries like logistics, education, and manufacturing, ensuring client-focused service and cutting-edge results. Their solutions are designed to enhance business efficiency, streamline processes, and boost productivity. Services are offered both remotely and on-site for added convenience.
Role Description
This is a full-time, on-site Telesales Executive role located in Navi Mumbai. The Telesales Executive will be responsible for conducting outbound calls to potential customers, identifying and pursuing sales opportunities, generating leads, delivering effective customer service, and managing customer support inquiries. The role involves building strong client relationships, reaching sales targets, and communicating effectively with customers to understand and fulfill their needs.
Qualifications
- Strong Communication and interpersonal skills
- Proficiency in Customer Service and Customer Support
- Experience in Lead Generation and Sales
- Ability to build and nurture client relationships and achieve sales goals
- Professional attitude and proven ability to work in a team environment
- Proficiency in using CRM tools and basic computer applications
- Previous experience in telesales or a related field is advantageous
- Educational qualification in business, marketing, or a related field is a plus
