Job Description
This job is provided by apna.co Job Description:
As a Telesales Executive/Officer, your primary responsibility will be to connect with potential customers via phone calls and educate them about our insurance products. You will play a pivotal role in building relationships with customer, assessing their insurance needs, and providing tailored insurance solutions.
Key Responsibilities
Conduct Outbound & Inbound Sales Calls:
- Initiate and handle outbound calls to prospective and existing customers.
- Present and sell insurance products and services to potential clients.
Identify Customer Needs
- Understand customer needs and recommend suitable insurance products.
- Provide detailed information about the features and benefits of insurance policies.
Achieve Sales Targets
- Meet and exceed daily, weekly, and monthly sales targets.
- Follow up on leads and convert them into sales.
Maintain Customer Relationships
- Build and maintain positive relationships with customers.
- Handle customer inquiries and provide solutions promptly.
Record Keeping
- Maintain accurate and up-to-date records of customer interactions and sales activities in the CRM system.
- Ensure all customer information is captured correctly and confidentially.
Compliance And Training
- Adhere to all regulatory and compliance standards related to insurance sales.
- Participate in training sessions to stay updated on new products, services, and sales techniques.
Qualifications
l Minimum qualification 12th Graduation
l Experience in telesales, preferably in the insurance sector.
l Excellent communication and interpersonal skills.
l Ability to explain complex information in a clear and understandable manner.
l Strong negotiation and persuasion skills.
l Knowledge of insurance products and services is a plus.
l Proficiency in using CRM software and other sales tools.
Benefits
l PF , ESI , Group Medical Insurance.
l Competitive salary and Incentive structure.
l Training and professional development opportunities.
l Supportive and collaborative work environments.
l Opportunities for career advancement within the insurance & Sales sector.
l Healthy Lunch(Only for Chennai Locations)
