Telecaller

Himank Energies, based in Delhi, specializes in providing reliable and cost-effective solar rooftop installation services for residential and commercial clients. Committed to promoting sustainability, the company delivers end-to-end solutions, including site assessment, system design, installation, commissioning, and after-sales support. Himank Energies emphasizes quality craftsmanship, transparent communication, and optimal system performance to help customers reduce electricity costs while contributing to a cleaner environment. With in-depth local market knowledge and expertise in solar energy systems, the company is dedicated to customer satisfaction, technical excellence, and ethical practices.

This is a full-time, on-site Telecaller role at our office in Delhi, India. The Telecaller will be responsible for contacting potential and existing customers to promote the company's solar energy solutions. The role involves answering queries, providing product and service details, scheduling appointments for consultations, maintaining records of calls and follow-ups, and achieving assigned sales targets. The Telecaller will also play a key role in customer relationship management through effective communication.

• Excellent communication and interpersonal skills, along with fluency in Hindi and English
• Proficiency in telephone etiquette and customer engagement
• Ability to explain technical concepts in a simple and persuasive manner
• Basic computer proficiency, including familiarity with CRM tools and MS Office
• Time management and organizational skills with an ability to handle multiple tasks
• Prior experience in telecalling, sales, or customer service is an advantage
• High school diploma or equivalent; additional certification in customer service or sales is beneficial