Experience: 24 years in telecalling, outbound sales, or telesales.
Skills:
- Excellent verbal and written communication (Hindi/English).
- Deep understanding of the product/service (e.g., financial products, IT training, real estate) to handle complex queries.
- Knowledge of CRM software, MS Excel, and online calling tools.
Attributes:
- Ability to adapt to different shift timings and work environments (on-site, hybrid, or remote).
- Proven ability to meet or exceed sales targets.
- Experience in guiding or mentoring junior team members.
Typical Responsibilities
- Handling high-volume calls to prospective clients to generate leads and close sales.
- Following up with leads and updating CRMs/records regularly.
- Addressing complex inquiries, objections, and complaints.
- Monitoring and guiding junior telecallers, including training and support.
Potential Salary and Benefits
Salary: 180,000 INR 300,000 INR + (based on experience and location).
+ Performance-based incentives for exceeding targets.
