Tele Caller BPO (ICC)

Customer Support Associate (US - Inbound, Rotational Shift | (5 Days Work, 2 Days Off)

Job Location: Airoli, Navi Mumbai

CTC: Up to ₹5 LPA + Variables | One Way Cab + Tavel Allowance | ₹1L retention Bonus + Other Benefits

Joining: 16th April, 2026

Interview: Webex (Virtual)

Role Type: Full Time, Customer Support + Billing + Upselling

Role Highlights:

• Act as the first point of contact for international customers
• Identify upselling opportunities and contribute to revenue growth
• Resolve customer queries and technical concerns efficiently
• Work closely with global teams to enhance customer experience
• Meet key performance metrics such as productivity, quality, and CSAT

Ideal Profile:

• 1+ year of experience in International BPO (Voice)
• Strong communication skills (Global English)
• Graduate