Tech Hardware Asset Management Analyst II

Description

Tech Hardware Asset Management Analyst II

Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.

Every day we perform better because of how we work together, as one team, each the best at what we do. We bring together talented experts across a broad spectrum of business critical corporate functions. Every role plays an essential part in enabling our customers to achieve their goals. Our teams are agile, collaborative, and committed to delivering-for each other, for our customers, and ultimately for the people who rely on the services we support.
Discover what your 25,000 future colleagues already know:

Why Syneos Health
. We are passionate about developing our people, through career development and progression supportive and engaged line management technical and therapeutic area training peer recognition and total rewards program.
. We are committed to building an inclusive culture - where you can authentically be yourself. Central to this is our purpose - Driven to Deliver - which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone's life.
. We are continuously building the company we all want to work for and our customers want to work with. Why Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress.

Job Responsibilities

The role of Hardware Asset Management Analyst provides operational and analytical support across Tech asset lifecycle management and vendor operations. The role is responsible for ensuring accurate tracking, reporting, and control of all end-user devices, including laptops, mobile phones, tablets, and handheld/scanning devices.

Working with moderate complexity, the analyst supports inventory management, audit activities, and data reconciliation across systems, while ensuring alignment with financial records and compliance requirements. The role requires strong attention to detail, the ability to manage activities across geographically distributed teams, and an automation-first mindset to continuously improve processes, reduce manual effort, and enhance data integrity.

JOB RESPONSIBILITIES

• Support the end-to-end IT asset lifecycle (procurement, deployment, tracking, recovery, and disposal) across all end-user devices, including laptops, mobile phones, tablets (iPads), and handheld/scanning devices
• Maintain and validate asset and vendor data across systems, ensuring accuracy, completeness, and alignment with Finance records
• Perform data reconciliation between IT systems, vendor records, and financial data, identifying and resolving discrepancies
• Coordinate and manage inventory audits across geographically distributed teams, ensuring:
  • Audits are completed in line with defined schedules
  • Activities are tracked and evidenced through ticket-based workflows
  • Discrepancies are identified, investigated, and resolved
• Support SOX compliance and audit readiness by maintaining accurate, traceable records and ensuring appropriate documentation, audit trails, and controls are followed
• Support asset recovery, return, and disposal activities, ensuring compliance with internal policies and external requirements
• Produce and maintain recurring and ad-hoc reporting (inventory, utilization, audit status, refresh cycles, financial tracking)
• Analyze asset and vendor data to identify trends, risks, and cost optimization opportunities
• Support vendor operations through data analysis, documentation review, and issue tracking/resolution
• Apply an automation-first approach by identifying opportunities to streamline and improve processes (e.g. reporting, audit tracking, data validation) using existing tools and workflows
• Support end-user device lifecycle activities, ensuring consistent and efficient user experience
• Proactively manage workload and priorities to meet service expectations and deadlines
• Escalate data integrity issues, control gaps, or process risks to management as appropriate

QUALIFICATION REQUIREMENTS

• Undergraduate degree or equivalent experience
• 3-5 years experience in IT asset management, vendor operations, procurement support, or business operations
• Experience supporting inventory management, audits, or compliance processes
• Strong analytical skills with high attention to detail and data accuracy
• Proficiency in Excel / spreadsheets and familiarity with enterprise systems
• Experience with ticketing or workflow tools (e.g. ServiceNow) preferred
• Exposure to SOX controls or regulated environments preferred
• Experience with process improvement or automation tools (e.g. Power Automate, RPA, scripting) preferred
• ITIL Foundation Certificate preferred

Disclaimer:

Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you'll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Summary

The role of Hardware Asset Management Analyst provides operational and analytical support across Tech asset lifecycle management and vendor operations. The role is responsible for ensuring accurate tracking, reporting, and control of all end-user devices, including laptops, mobile phones, tablets, and handheld/scanning devices. Working with moderate complexity, the analyst supports inventory management, audit activities, and data reconciliation across systems, while ensuring alignment with financial records and compliance requirements. The role requires strong attention to detail, the ability to manage activities across geographically distributed teams, and an automation-first mindset to continuously improve processes, reduce manual effort, and enhance data integrity.