Teamcenter Support Specialist

Roles and Responsibilities:

• Provide L2/L3 support for Teamcenter PLM and related services
• Troubleshoot and resolve issues for Teamcenter RAC and AWC clients
• Perform user access control, role configuration, and admin tasks
• Manage incident tickets, service requests, and perform root cause analysis
• Coordinate with dev/infrastructure teams for issue resolution
• Document fixes, SOPs, and build knowledge base content
• Optional: Work with ITK, SOA, or basic customization
• Exposure to CAD tools like NX, SolidEdge is a plus
• Use of ticketing systems like ServiceNow, Remedy
• Should be open to shifts or on-call support when required