Role Overview
Park+ is seeking an experienced Team Lead/Manager Motor Insurance (Tele Sales) to lead and scale the car (4-wheeler) insurance telesales function. The role involves managing a high-performing sales team, driving conversions, ensuring process discipline, and delivering consistent revenue growth in a fast-paced B2C environment.
Key Responsibilities
Team Management & Performance
- Lead, manage, and mentor a team of motor insurance telesales executives
- Drive daily, weekly, and monthly sales targets
- Monitor individual and team performance metrics (conversion, productivity, talk time, revenue)
- Conduct regular coaching, call audits, and feedback sessions
Sales & Revenue Ownership
- Drive sales of car / 4-wheeler motor insurance products (new & renewal)
- Ensure strong pitch quality, objection handling, and closure rates
- Own team-level revenue delivery and funnel performance
Process, Quality & Compliance
- Ensure adherence to IRDAI guidelines and company policies
- Maintain high call quality, script adherence, and customer experience standards
- Coordinate with QA teams to improve sales effectiveness
Reporting & MIS
- Track daily MIS, dashboards, and sales reports
- Ensure CRM hygiene with accurate lead status, follow-ups, and closures
- Share actionable insights with senior stakeholders
Cross-Functional Collaboration
- Work closely with Product, Ops, QA, and Tech teams to resolve issues
- Support new initiatives, campaigns, and process improvements
Experience & Eligibility
- 58 years of experience in motor insurance telesales
- Minimum 23 years of team handling / people management experience
- Strong experience in car (4-wheeler) insurance sales
- Exposure to B2C call center sales environments
Required Skills
- Strong leadership and team management skills
- Deep understanding of car motor insurance products, add-ons, and renewals
- Excellent communication, negotiation, and problem-solving abilities
- Data-driven mindset with experience in MIS and CRM tools
- Ability to work in a target-driven, fast-paced setup
What Park+ Offers
- Competitive fixed salary + performance-based incentives
- High ownership leadership role
- Opportunity to grow with a fast-scaling consumer-tech brand
