Store Operations Management:
- Oversee daily store operations to ensure smooth workflow, efficient inventory management, and excellent customer service.
Inventory Control:
- Manage stock levels, conduct regular inventory audits, and coordinate with suppliers to maintain optimal product availability.
Team Leadership:
- Recruit, train, and supervise store staff to drive performance, ensure adherence to company policies, and maintain high morale.
Sales & Customer Service:
- Implement sales strategies to meet targets and enhance customer satisfaction through exceptional service.
Financial Management:
- Prepare and manage budgets, analyze sales reports, and control expenses to maximize profitability.
Compliance & Safety:
- Ensure store operations comply with company standards, legal regulations, and health and safety guidelines.
Reporting & Documentation:
- Maintain accurate records of sales, inventory, staff performance, and daily activities; prepare reports for senior management.
Problem Resolution:
- Address customer complaints and operational challenges promptly to maintain store reputation and efficiency.
Qualifications:
- Graduate in any discipline.
- 5 to 10 years of experience in retail or store management.
- Strong leadership, communication, and organizational skills.
- Proficient in inventory and sales management software.
