Store Manager

Company Description KALKI is a premier luxury retail apparel and wedding couture brand, born in Mumbai, India, in 2007. The brand offers contemporary and ethnic Indian fashion as well as fusion-wear, with premium and exclusive collections launched throughout the fashion calendar. KALKI's design draws from nature, heritage, art, architecture, and culture, as well as traditional Indian handloom techniques and modern aesthetics. The brand represents a way of celebrating fashion through Indian roots while catering to a discerning, style-conscious clientele.

Role Description :

• This is a full-time, on-site Store Manager role based in Bengaluru.
• The Store Manager will oversee day-to-day store operations, including staff supervision, inventory management, merchandising, and ensuring adherence to brand standards.
• The role involves leading the sales team to achieve targets, delivering a premium customer experience, handling customer queries and escalations, and maintaining store presentation in line with KALKI's luxury positioning.
• The Store Manager will monitor store performance, implement loss prevention measures, prepare sales and performance reports, and coordinate with head office for promotions, new collections, and process improvements.
• This role requires hands-on presence on the floor, coaching team members, and fostering a positive, performance-driven work environment.

Qualifications

• Customer Service and Customer Satisfaction skills to deliver a high-quality, personalised in-store experience.
• Strong Communication skills to guide teams, engage customers, and collaborate with internal stakeholders.
• Store Management expertise, including staff scheduling, inventory oversight, visual merchandising, and sales tracking.
• Retail Loss Prevention knowledge to safeguard merchandise, manage shrinkage, and ensure compliance with store policies.
• Proven experience in retail management, preferably in luxury fashion or apparel.
• Ability to lead and motivate diverse teams, with a focus on coaching and performance management.
• Solid organisational and problem-solving skills, with attention to detail and a customer-first mindset.
• Comfort with using POS systems and basic retail analytics or reporting tools.
• Relevant diploma or degree in Retail Management, Business, Fashion Management, or a related field is preferred.

Interested candidates can share their updated resume at [Confidential Information]

Regards,

HR team

Kalki Fashion