Job Description
Primary Function:
The primary function of the Senior on the Accounts Payable Supplier Production Team is to work closely with management and lead a team of analysts to deliver accurate, timely supplier payments and client billing while meeting established performance metrics. This role requires strong subject matter expertise in third party vendor audit and payment processes and the ability to partner effectively with internal stakeholders and suppliers to ensure professional, high quality service. The ability to communicate clear and concise daily direction is critical. The ideal candidate is a seasoned Accounts Payable professional with strong leadership capabilities and deep subject matter expertise in supplier payments and audit processes.
Major Duties and Responsibilities:
• Subject Matter Expert and front-line contact for all Accounts Payable process-related questions.
• Monitoring of daily queues and aging for all Accounts Payable invoicing.
• Ability to conduct comprehensive research on payment inquiries and respond in a timely manner to internal and external customers.
• Troubleshoot and resolve escalations related to supplier payments that fail the audit process; communicate escalations to all levels of internal and external customers.
• Lead and inspire a high-performing Accounts Payable team by driving continuous improvement and innovation, including identifying and implementing automation and AI-driven solutions to reduce manual work and improve scalability.
• Monitoring of critical care clients and suppliers.
• Proactively address escalations in a timely and professional manner.
• Analyze processes, identify improvement opportunities, and present recommendations to management.
• Document, implement, and support new processes or business initiatives.
• Assess team training needs and deliver training as required.
• Perform quality control audits to ensure compliance and accuracy.
• Utilize AI and automation tools to streamline processes and enhance global service delivery.
• Manage special projects as assigned.
Qualifications:
• Bachelor's degree in Accounting, Finance, or Business preferred, or relevant Cartus business experience.
• Minimum of 2 years work experience in Accounts Payable or the Accounting/Finance field.
• Strong mathematical and accounting skills, with demonstrated communication and leadership abilities.
• Proven ability to manage time, prioritize tasks, multitask, and meet critical business deadlines.
• Proficient in Microsoft Office applications, including Word, Excel, Access, and Outlook.
• Working knowledge of Automation Anywhere, RPA, ServiceNow, and computerized financial systems is highly desired.
• Excellent professional communication skills (written and verbal); English language proficiency required.
• Sharp attention to detail and accuracy.
• Team-oriented.
• Internally motivated and a self-starter.
• Strong customer service skills.
• Proven planning and organizational skills.
• Relationship-building, interpersonal, and influencing skills.
• Ability to multitask.
