- At Bechtel, we are seeking a talented and ambitious ServiceNow Developer to join our dynamic team
- As a ServiceNow Developer, you will be accountable for the design, development, implementation, and maintenance of solutions on the ServiceNow platform
- You will work closely with business analysts, developers, and other stakeholders to design and implement solutions that meet the needs of the organization
- The ideal candidate should possess both self sufficient and collaborative working abilities
Major Responsibilities
- Ideal candidate must be self-ambitious with a minimum experience of 2 years in IT Service Management using ServiceNow
- Proficiency in JavaScript, AngularJS, HTML, CSS, and XML, with hands-on experience in ServiceNow scripting
- Experience with Business rules, UI Pages, UI Macros, UI Scripts, Client Scripts, Script Includes, UI Actions, UI Policy, Events, Notifications, View, Reports, etc
- Hands-on experience with designing and modifying ServiceNow forms, workflows, flow designer, scripts, transform maps, web services, inbound email actions, SLAs, scheduled jobs, and other administrative tasks within ServiceNow
- Design, code, test, and deliver software using firm-wide frameworks and best practices for the ServiceNow platform
- Expertise with Third-party integrations such as REST/SOAP APIs to integrate ServiceNow with other IT systems
- Experience working in a complex ServiceNow environment with integrations such as LDAP, Active Directory, SSO and Service Graph Connector integration
- Execute both minor and major enhancement requests to a clients ServiceNow instance(s), which may involve alterations to the user interface, system properties, foundational content, JavaScript, and adjustments to existing workflows
- Facilitate the rollout of new applications and modules in ServiceNow ITSM, such as DevOps, Change Management, Incident Management, Problem Management, and Request Management
- Strong hands-on experience with ServiceNow administrative/maintenance activities
- Build and manage knowledge articles for various audiences in the system
- Follow and enhance the scrum practices for continuous improvement in team processes
Education And Experience Requirements
- Bachelors degree in computer science, IT, Engineering, or related technical discipline
- Level I: Minimum 2 years of experience with ServiceNow in an enterprise environment
- Level II: Minimum 4 years of experience with ServiceNow in an enterprise environment
- Experience with ServiceNow IT Service Management and HR Service Delivery applications
- ServiceNow Certified System Administrator
- Required Knowledge And Skills
- We look for the following attributes in our successful candidates:
- Experience with the IT Operation Management module, including Discovery, Configuration Management Database (CMDB), and Orchestration activities
- Experience with Service Portal development and troubleshooting
- The ability to work on multiple projects at the same time and under tight deadlines
- Strong critical thinking and problem-solving skills