Well look to you for:
- Implementing ServiceNow ITSM modules as a technical resource
- Design, development, and implementation of new applications on the ServiceNow platform
- Analysis of functional requirement specifications and proposing technical feasibility and solutions
- Mentoring field resources in implementation methodology and best practices
- Managing platform upgrades and maintenance
- Troubleshooting, diagnosing, and resolving issues collaboratively
All about you
We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead, weve listed some that we think will help you succeed and grow in this role:
- Degree in Computer Science, IT, or a related field
- Total 4+years of experience into Servicenow Implementation
- Experience or understanding of ITSM applications (Incident, Problem, Change, etc.)
- Knowledge of ServiceNow platform development and custom solutions
- Familiarity with LDAP, VPN, SSL, SAML/SSO, and other related technologies
- A ServiceNow certification is an advantage
- Strong analytical and problem-solving skills
- Excellent communication and mentoring abilities
